Shipping Policy

Last updated: September 1, 2026

Thank you for shopping with Meadowa.

This Shipping Policy explains how orders placed through Meadowa are processed, shipped, tracked, and handled if delays or delivery problems occur.

1. Where We Ship

Meadowa currently ships to eligible addresses within the United States.

Shipping availability for particular destinations or address types will be shown during checkout.

We do not currently offer international shipping.

2. Order Processing

Orders begin processing after they are successfully placed and payment has been authorized.

Processing time refers to the time required to prepare your order for shipment. It is separate from the time the shipping carrier takes to deliver the package after it has been shipped.

Any processing timeframe provided on our website, during checkout, or in your order confirmation is an estimate unless expressly stated otherwise.

Business days generally exclude weekends and U.S. federal holidays.

During periods of unusually high order volume, holidays, severe weather, product launches, or other exceptional circumstances, processing may take longer than usual.

If a material delay affects your order, we will communicate with you where appropriate.

3. Shipping Rates and Methods

Available shipping methods and any applicable shipping charges are displayed during checkout before you complete your purchase.

Shipping rates may depend on factors such as:

• delivery destination;

• package size or weight;

• available carrier services; and

• promotional or free-shipping offers that may apply.

The shipping carrier used for an order may vary depending on the destination, fulfillment requirements, and available services.

Unless we expressly state otherwise, selecting a shipping method does not guarantee that a particular carrier will be used.

4. Estimated Delivery Times

Estimated delivery times may be displayed during checkout, in your order confirmation, or after your order has shipped.

Delivery estimates are separate from order processing times.

Unless expressly guaranteed by Meadowa, delivery dates are estimates and are not guaranteed arrival dates.

Delivery may occasionally be affected by circumstances outside our reasonable control, including:

• carrier delays;

• severe weather;

• transportation disruptions;

• holidays;

• unusually high shipping volumes;

• natural disasters;

• incorrect or incomplete delivery information; or

• other unforeseen events.

We will make reasonable efforts to ship orders within the timeframe communicated to you.

If no shipping timeframe is stated, we will handle your order within the timeframe required by applicable law.

5. Shipping Delays and Backordered Items

If we learn that we cannot ship your order within the timeframe originally promised, we will notify you as required by applicable law.

Where required, we will provide a revised shipping estimate and give you the appropriate option to either:

• agree to the delay; or

• cancel the affected order and receive a prompt refund.

If we determine that we cannot fulfill an order, we may cancel the order and issue a refund to the original payment method.

Products that are unavailable or backordered will not be held indefinitely without appropriate communication with the customer.

Nothing in this policy limits any rights you may have under applicable consumer protection law.

6. Shipping Confirmation and Tracking

When your order ships, we will normally send a shipping confirmation to the email address associated with your order.

When tracking is available, the shipping confirmation will include tracking information or a way to access it.

Please allow some time after receiving your shipping confirmation for tracking information to become active. Carriers may not immediately scan or update a package after it leaves the fulfillment facility.

Once a package is in transit, tracking updates and estimated delivery information are generally provided by the shipping carrier.

Occasional gaps or delays in carrier tracking do not necessarily mean that a package has been lost.

7. Shipping Addresses

You are responsible for providing a complete and accurate shipping address when placing your order.

Please carefully review:

• recipient name;

• street address;

• apartment, suite, or unit number where applicable;

• city;

• state;

• ZIP code; and

• other required delivery information.

If you discover an address error after placing your order, contact us as soon as possible at meadowausa@gmail.com.

We will make reasonable efforts to correct the address before fulfillment, but we cannot guarantee that an address can be changed once processing or shipment has begun.

Once a package has been shipped, any address correction or redirection may depend on the carrier's policies and capabilities.

8. Order Changes and Cancellations

If you would like to change or cancel an order before it ships, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request.

However, changes and cancellations cannot be guaranteed once an order has entered processing or fulfillment.

If an order is successfully cancelled after payment has been collected, the applicable refund will be issued to the original payment method.

If the order has already shipped, our Return and Refund Policy will generally apply after delivery.

9. Packages With Delayed or Missing Tracking

If tracking has not updated for an unusual period of time, please contact us.

We may review the tracking history, confirm available shipment information, and work with the carrier or fulfillment provider where appropriate.

Carrier tracking can occasionally remain unchanged while a package is still moving through the shipping network.

For this reason, a temporary tracking delay does not automatically mean that the package is lost.

If the available information indicates that a package may have been lost in transit, we will investigate the circumstances and provide an appropriate resolution where applicable.

10. Packages Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, we recommend first:

• checking around the delivery location;

• checking mailboxes, porches, side doors, garages, or other secure delivery areas;

• asking members of your household whether they accepted the package;

• checking with nearby neighbors when appropriate; and

• reviewing any delivery photograph or information provided by the carrier.

Carriers may occasionally mark a package as delivered shortly before the package physically arrives.

If you still cannot locate the package after taking reasonable steps, please contact us.

We will review the available tracking and delivery information and assist with the next appropriate steps.

The appropriate resolution will depend on the circumstances, carrier information, and applicable law.

11. Lost Packages

If a package appears to have been lost while in transit, please contact us.

We may ask you to confirm your delivery address and provide other information reasonably necessary to investigate the shipment.

We may also contact the carrier, fulfillment provider, or other applicable service provider.

If a package is confirmed to have been lost in transit, we will provide an appropriate resolution, which may include a replacement or refund.

You will not be charged additional shipping for a replacement where the loss occurred during shipment and was not caused by incorrect information supplied by the customer.

12. Damaged Packages

Our hummingbird feeders contain glass and are carefully packaged for shipment, but transit damage can occasionally occur.

If your order arrives broken or visibly damaged, please contact us as soon as reasonably possible at meadowausa@gmail.com.

We may request photographs of:

• the damaged product;

• the product packaging; and

• the shipping box or mailer.

These photographs help us evaluate the damage and, where appropriate, make a claim with the shipping carrier.

Confirmed shipping damage will be handled according to our Return and Refund Policy.

You will not be responsible for return shipping for an item confirmed to have arrived damaged when a physical return is required.

In some cases, we may determine that returning a broken glass product is unnecessary.

13. Incorrect or Missing Items

If your package contains the wrong product, wrong variation, incorrect quantity, or an item is missing from the shipment, please contact us with your order number.

We will review the order and shipment records.

Confirmed fulfillment errors will be corrected at no additional cost to you.

Please see our Return and Refund Policy for additional information about incorrect or missing items.

14. Returned-to-Sender and Undeliverable Packages

A package may be returned to us or our fulfillment facility if:

• the shipping address is incorrect or incomplete;

• the carrier cannot complete delivery;

• the package is refused;

• required address information is missing; or

• another delivery problem occurs.

If an order is returned to sender, please contact us if we have not already contacted you.

We will review the circumstances and explain the available options.

If the package was returned because of an address error or other information provided by the customer, additional shipping charges may apply if you request reshipment. Any applicable charge will be communicated before the package is shipped again.

If the delivery failure resulted from an error by Meadowa or our fulfillment process, you will not be charged additional shipping to correct the error.

15. Multiple Shipments

In some circumstances, items from the same order may be shipped separately.

If your order is divided into more than one shipment, you may receive separate shipping confirmations or tracking numbers.

You will not be charged additional shipping solely because Meadowa chooses to divide an order into multiple shipments after the order has been placed.

16. Special U.S. Destinations and Address Types

Availability for Alaska, Hawaii, U.S. territories, PO Boxes, APO/FPO/DPO military addresses, and other special destinations or address types may depend on available carrier services and fulfillment capabilities.

If shipping is available to your address, the applicable options will generally appear during checkout.

If our system cannot accept or service a particular destination, we may contact you before fulfillment or cancel and refund the affected order where necessary.

17. International Shipping

Meadowa currently ships within the United States only.

We do not currently ship orders internationally.

Because international shipping is not currently offered, international customs duties, import taxes, brokerage charges, and customs-clearance procedures do not apply to orders placed through our U.S. store.

18. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping services, carriers, fulfillment practices, delivery options, business operations, or legal requirements.

The current version will be available on this page.

The “Last updated” date at the top of the policy indicates when the current version became effective.

19. Contact Us

If you have questions about shipping, tracking, delivery, or an order that has not arrived, please contact us:

Meadowa LLC
30 N Gould St # 62551
Sheridan, WY 82801
United States

Email: meadowausa@gmail.com
Phone: +1 (307) 445 3322

This Shipping Policy should be read together with our Return and Refund Policy, Terms of Service, and Privacy Policy.