Return and Refund Policy

30-Day Return Window

You may request a standard return within 30 days of the delivery date shown in your order tracking or delivery confirmation.

The 30-day period begins on the day your order is delivered, not the day the order is placed or shipped.

Eligibility for a Return

To be eligible for a standard return, the item should:

• be unused, except for reasonable inspection;

• be in substantially the same condition in which you received it; and

• include its original packaging where reasonably possible.

Proof of purchase, such as your order number or order confirmation email, is required.

Items that arrive damaged, defective, incorrect, or incomplete are handled separately as described below.

How to Start a Return

Before sending anything back, please contact us at meadowausa@gmail.com.

Include:

• your order number;

• the reason for the return; and

• any photographs or other information reasonably requested if the item is damaged, defective, or incorrect.

We will review your request and provide the appropriate return instructions, including the correct return address when a physical return is required.

Please do not send a return to our business address or another address without first receiving return instructions from Meadowa.

Returns sent without first receiving return instructions may be delayed, sent to the wrong facility, or returned to the sender where permitted by law.

Damaged, Defective, Incorrect, or Missing Items

Items That Arrive Damaged or Broken

Our hummingbird feeders contain glass and are packaged carefully for shipment, but damage during transit can occasionally occur.

If your item arrives broken or visibly damaged, please contact us as soon as reasonably possible, preferably within 30 days of delivery.

Reporting shipping damage promptly helps us investigate the issue and, where appropriate, submit a claim with the shipping carrier.

We may ask you to provide photographs of:

• the damaged product;

• the product packaging; and

• the shipping box or mailer.

Once the issue is confirmed, we will provide an appropriate resolution, which may include a replacement or refund.

You will not be responsible for return shipping when an item arrives damaged.

In some cases, we may determine that returning a broken or damaged item is unnecessary.

The timeframe above does not limit any rights you may have under applicable law.

Items Damaged After Delivery

Damage that occurs after an item was delivered in good condition is not considered shipping damage or a manufacturing defect.

This may include damage caused by:

• accidental drops;

• misuse;

• improper handling or installation;

• failure to follow product instructions;

• severe weather or unsuitable mounting conditions; or

• normal wear and tear.

These situations are not automatically eligible for a refund or replacement.

However, you are welcome to contact us, and we will review the circumstances.

Defective Items

If your product has a manufacturing defect that affects its normal use, please contact us with your order number and a description of the problem.

We may request photographs or other reasonable information needed to evaluate the issue.

If the product is confirmed to be defective, we will provide an appropriate resolution, which may include a replacement or refund.

You will not be responsible for return shipping for a confirmed defective item when a physical return is required.

If you discover a possible manufacturing defect after the standard 30-day return period, please contact us. We will review the circumstances.

Nothing in this policy limits any rights or remedies available to you under applicable law.

Incorrect or Missing Items

If you receive the wrong product, wrong variation, incorrect quantity, or an item is missing from your order, please contact us as soon as reasonably possible with your order number.

We will review the order and correct confirmed fulfillment errors at no additional cost to you.

Return Shipping

For returns resulting from a confirmed damaged, defective, or incorrect item, Meadowa will cover reasonable return shipping costs when a physical return is required.

For standard returns that are not the result of an error by Meadowa, the customer is responsible for return shipping unless we tell you otherwise.

Return instructions and the correct return destination will be provided after your return request is approved.

We recommend following the return instructions carefully so your return can be identified and processed correctly.

For information about order processing, shipment, and delivery, please review our Shipping Policy.

Items That Cannot Be Returned

A standard return may be declined if the item:

• shows signs of use beyond what is reasonably necessary to inspect it;

• has been damaged after delivery through misuse, accident, improper handling, or improper installation;

• is missing significant components without a reasonable explanation; or

• is returned without following the return instructions provided by Meadowa.

Original packaging should be included where reasonably possible, but we understand that packaging may occasionally become damaged when an item is opened or inspected.

These restrictions do not apply where applicable law provides additional rights or where an item arrived damaged, defective, incorrect, or incomplete.

Exchanges

We generally process eligible returns as refunds rather than direct exchanges.

If you would like a different color, variation, or product, please contact us.

Depending on the circumstances, we may recommend returning the original item for a refund and placing a new order for the item you prefer.

Refunds

Once we receive a returned item, we normally inspect it within 3 to 5 business days.

If the return is approved, we will issue the applicable refund to your original payment method, generally within 5 business days after approval.

When Meadowa determines that a physical return is not required, an approved refund may be issued sooner.

After we issue a refund, your bank, credit card company, or other payment provider may require additional time to process and post the refund to your account.

These processing times are controlled by the payment provider and are outside Meadowa's control.

If more than a reasonable amount of time has passed after we confirm that your refund was issued, please contact your payment provider first. You may also contact us if you need confirmation or assistance.

Original Shipping Charges

Original shipping charges are generally not refundable for standard returns where Meadowa correctly fulfilled and delivered the order.

If a return results from a confirmed damaged, defective, incorrect, or incomplete item, or another fulfillment error by Meadowa, any original shipping charge paid for the affected item will also be refunded where appropriate.

Nothing in this section limits any right to a full refund, including applicable shipping charges, where required by law.

Returns That Do Not Meet This Policy

If we receive a returned item that does not meet the eligibility requirements in this policy, we will review the circumstances and contact you.

Depending on the situation:

• the refund may be reduced or declined where permitted by law; or

• the item may be returned to you.

We will not limit any consumer rights available to you under applicable law.

Cancelled Orders

If you would like to cancel an order before it has been fulfilled or shipped, please contact us as soon as possible.

We will make reasonable efforts to process the cancellation.

However, cancellation cannot be guaranteed once an order has entered processing, fulfillment, or shipment.

If an order is successfully cancelled after payment has been collected, the applicable refund will be issued to the original payment method.

If the order has already shipped, the standard return process described in this policy will apply after delivery.

Your Rights Under Applicable Law

This Return and Refund Policy is intended to work alongside, and not replace, rights and remedies available to you under applicable federal or state consumer protection law.

Nothing in this policy is intended to exclude, restrict, or limit rights that cannot legally be excluded or limited.

Contact Us

If you have questions about a return, damaged product, replacement, cancellation, or refund, please contact us:

Meadowa LLC
30 N Gould St # 62551
Sheridan, WY 82801
United States

Email: meadowausa@gmail.com
Phone: +1 (307) 445 3322

This Return and Refund Policy should be read together with our Shipping Policy, Terms of Service, and Privacy Policy.